After Sale & Retums
We have equality warranty and provide after-sale customer service for the product. If any quality issue, please feel free to contact us, we will offer professional instructions and solutions timely.
We guarantee 1-year warranty. We accept return within 7 days and replace within 15 days if any quality problems. If problem caused the y man-made operation, we will provide new replacement parts for free.
During the maintaining period, all the f accessory costs and Shipping charge are paid by buyer side. when you buyers buyer the wrong size or wrong color
The seller shall assume no liability for wrong return and refund loss, the buyer should bear more than 20% return charge, and double-way transportation charge should on buyer charge.
The printer which we sell are factory new regular products, all parts are the same as the original parts.
Acceptable Return Channel: USPS
Return Recipient: Return Department
The U.S. Return Address:
Eastern United States - New Jersey:
14 Troy Hills Rd， Whippany NJ 07981
1（973）585-7975, Return Department
Western United States - Los Angeles:
15650 Salt Lake Ave. City of Industry CA 91745
626-333-3658, Return Department
The Europe Return Address:
22113 Hamburg, Germany