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Shipping Guide

Shipping Guide


Creality 3D cooperates with major international shipping companies like FedEx, DHL, Aramex, UPS, EMS and China Post Air Mail etc.

Here is divided into type of shipping way:

International Express: 7-15 business days

Express shipping which is the fastest shipping method available, normally it offers delivery of orders placed before the Express deadline to arrive by 1 pm the following day.  


Delivery time: Total Delivery Time = Processing Time + Shipping Time

Before shipping your order, normally Creality 3D needs to prepare your products, do strict quality-control tests and carefully package the items. So the processing time is separate from the delivery time. 

Processing time :

    For items in stock at US/EU warehouse :
    It normally takes 1-2 business days to process your order.
    For items out of stock at US/EU warehouse :
    It would be taken 8-15 business days from China warehouse and process your order.

    Shipping time: 

      3-5 business day 

      * Processing time does not include holidays and weekends.

      * Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.

      * Please submit a ticket within 1 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.